Skip to content
CITO Logistics
ServicesTechnology & CoverageFAQ
Get a Quote

LEGAL

Terms & Conditions

Last updated: March 2026

1. Definitions

In these Conditions:

(a) "Authority" means a duly constituted legal or administrative person, acting within its legal powers and exercising jurisdiction within any nation, state, municipality, port or airport;

(b) "Chain of Responsibility" recognises the duties of each participant in a supply chain to ensure the safety of any road transport.

(c) "Company" means CITO Logistics Pty Limited (ACN 691 328 873 / ABN 25 691 328 873) and, where the context permits, includes its related entities and affiliated companies, namely:

(i) CITO Warehousing and Distribution (Vic) Pty Limited (ACN 686 357 862 / ABN 11 686 357 862); and
(ii) CITO Transport Pty Ltd (ACN 122 523 200 / ABN 25 122 523 200).

References to "we", "us" or "our" are references to the Company as defined above.

(d) "Container" includes any container, flexitank, trailer, transportable tank, flat, pallet or any article of transport used to carry or consolidate goods and any equipment of or connected thereto;

(e) "Customer" means any person at whose request or on whose behalf the Company provides a service;

(f) "Dangerous Goods" includes goods which are or may become of a dangerous, inflammable, radio-active or damaging nature and goods likely to harbour or encourage vermin or other pests;

(g) "Force Majeure Event" means any cause or causes beyond the control of the party whose performance is directly affected by it, including but not limited to war (declared or undeclared), rebellion, revolution, political disturbance, accident, breakdown or stoppage of vehicles or equipment, partial or total stoppage of roads, rivers or channels, riot, insurrection, civil commotion, epidemics, quarantine, strike, lockout, blockade, industrial disturbance, labour disputes or stoppages, act of God, fire, floods, storm, tempest, volcanic eruption, earthquake, landslips, frost or snow, bad weather, intervention of authorities, act of government (whether de-facto or de-jure) and supervening illegality, or any other cause beyond the control of the Company;

(h) "Goods" includes the cargo and any container not supplied by or on behalf of the Company, in respect of which the Company provides a service;

(i) "Heavy Vehicle National Law" means the Heavy Vehicle National Law Act 2012 (Qld) and all regulations made under that Act, as well as the associated State and Territory road transport acts and regulations, and includes any subsequent replacement, modification or amendment;

(k) "Incidental Matters" means anything done or to be done in relation to the Goods or the provision of any services ancillary to the Goods including but not limited to moving, storing or leaving the Goods at any warehouse, terminal, yard, wharf or other place, loading or unloading, stowing or packing, fumigating, transhipping, inspecting or otherwise handling the Goods;

(l) "Insolvency Event" means if any (or more than one) of the following occur with respect to a Customer: (i) the Customer becomes insolvent or unable to pay its debts as and when they fall due; (ii) any insolvency, receivership or bankruptcy proceedings are instituted; (iii) the Customer makes a general assignment for the benefit of creditors; or (iv) the Customer ceases to conduct business;

(m) "Instructions" means a statement of the Customer's specific requirements;

(n) "Load Restraint Guide" means the "Load Restraint Guide: Guidelines and Performance Standards for the Safe Carriage of Loads on Road Vehicles", Second Edition 2004 and includes any subsequent editions;

(o) "Owner" includes the owner, shipper and consignee of the Goods and any other person who is or may become interested in the Goods and anyone acting on their behalf;

(p) "Person" includes individuals, partnerships, firms, trusts, associates or any body or bodies corporate;

(q) "PPSA" means the Personal Property Securities Act 2009 (Cth) and includes all regulations made under that Act, and any subsequent replacement, modification or amendment;

(r) "Services" means the whole of the services provided by the Company to the Customer and all matters necessarily related to, or ancillary to, the provision of the services.

2. General Conditions

2.1 All Services of the Company whether gratuitous or not are undertaken subject to these Conditions and not otherwise.

2.2 Any variation, cancellation or waiver of these Conditions (or any of them) must be in writing signed by a Director of the Company. No other person has or will be given any authority whatsoever to agree to any variation, cancellation or waiver of these Conditions.

2.3 Any instructions received by the Company from the Customer for the supply of Services shall constitute acknowledgement by the Customer that it has received, understands and agrees to be bound by these Conditions. Such instructions shall also constitute authorisation for the Company to act on behalf of the Customer in accordance with these Conditions.

3. Provision of Services

3.1 All Services are provided by the Company as agents only, except in the following circumstances where the Company acts as principal:

(a) where the Company performs any carriage, handling or storage of Goods, but only to the extent that the carriage is performed by the Company itself or its subcontractor and the Goods are in the actual custody and control of the Company; or

(b) where, prior to the commencement of the carriage of Goods, the Customer in writing demands from the Company particulars of the identity, services or charges of persons instructed by the Company to perform part or all of the carriage, and the Company fails to give the particulars demanded within 28 days. However, the Company shall only be deemed to be contracting as a principal in respect of that part of the carriage which the Company fails to give the particulars demanded; or

(c) to the extent that the Company expressly agrees in writing to act as a principal; or

(d) to the extent that the Company is held by a court of law to have acted as a principal.

3.3 The Company is not a common carrier and will accept no liability as such. It reserves the right to accept or refuse the carriage of any Goods or any other Service at its discretion. All Services are performed subject only to these Conditions.

4. Obligations of Customer

4.1 The Customer warrants that it is either the Owner or the authorised agent of the Owner of the Goods and that it is authorised to accept and accepts these Conditions, not only for itself, but also as agent for and on behalf of the Owner.

4.2 The Customer warrants that it has reasonable knowledge of matters affecting the conduct of its business, including, but not limited to, the terms of sale and purchase of the Goods and all other matters relating thereto.

4.3 The Customer shall give sufficient and executable instructions.

4.4 The Customer warrants that the description and particulars of the Goods are complete and correct, and that any consignment documentation provided to the Company is accurate.

4.5 The Customer warrants that the Goods are properly packed and labelled, except where the Company has accepted instructions in respect of packaging and/or labelling.

4.6 The Customer warrants that it will ensure, so far as is reasonably practicable, the safety of any road transport performed for or on behalf of the Customer and that it will meet its obligations under the Heavy Vehicle National Law Chain of Responsibility provisions where the Customer is acting as a Consignor, Consignee, Loader or Packer of Goods.

4.7 The Customer warrants that any Goods delivered to or directly received by the Company are secured for road transport in accordance with Part 1 of the Load Restraint Guide.

4.8 The Customer warrants that a compliant and accurate Container Weight Declaration will be supplied where the Customer is to provide the consignment documentation.

5. Special Instructions, Goods and Services

5.1 Unless agreed in writing, the Customer shall not deliver to the Company, or cause the Company to deal with or handle, Dangerous Goods.

5.2 If the Customer is in breach of Clause 5.1:

(a) the Customer shall be liable for all loss or damage whatsoever caused by or to or in connection with the Goods howsoever arising;

(b) the Customer shall defend, indemnify and hold harmless the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith; and

(c) the Company (or any other person in whose custody the Goods may be) may, at the Company's sole discretion, have the Goods destroyed or otherwise dealt with without compensation to the Customer or liability on the Company. Notice is not required to be given to any person of the intention to destroy or otherwise deal with the Goods.

5.3 If the Company agrees to accept Dangerous Goods and then it (or any other person) reasonably forms the view that those Goods constitute a risk to other goods, property, life or health, it may without notice or compensation to the Customer and without liability on the Company, have the Goods destroyed or otherwise dealt with at the expense of the Customer or Owner.

5.4 The Customer undertakes not to tender for transportation any Goods which require temperature control without previously giving written notice of their nature and the particular temperature range to be maintained and, in the case of a temperature controlled Container packed or stuffed by or on behalf of the Customer, the Customer further undertakes that:

(a) the Container has been properly pre-cooled or pre-heated as appropriate;

(b) the Goods have been properly packed or stuffed in the Container; and

(c) the Container's thermostatic controls have been properly set by the Customer.

5.5 If the requirements of Clause 5.4 are not complied with, the Company shall not be liable for any loss of or damage to the Goods caused by such non-compliance.

5.6 Unless agreed in writing, the Company shall not be obliged to make any declaration for the purposes of any statute, convention or contract as to the nature or value of any Goods or as to any special interest in delivery.

5.7 Unless agreed in writing or otherwise provided for under the provisions of a document signed by the Company, instructions relating to the delivery or release of Goods against payment or against surrender of a particular document shall be in writing and the Company's liability shall not exceed that provided for in respect of misdelivery of Goods.

5.8 Unless agreed in writing that the Goods shall depart by or arrive by a particular date or time, the Company accepts no responsibility for departure or arrival dates or time of Goods.

6. Insurance

6.1 Insurance of the Goods is the responsibility of the Customer. The Company does not issue insurance. Upon request, the Company will provide the Customer with the contact details of insurance companies/brokers and assist the Customer so that the Customer can obtain insurance directly. All such insurances are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk.

7. General Indemnities and Liabilities of the Customer and Owner

7.1 The Customer and Owner shall defend, indemnify and hold harmless the Company against all liability, loss, damage, costs and expenses howsoever arising:

(a) from the nature of the Goods, other than to the extent caused by the Company's negligence;

(b) out of the Company acting in accordance with the Customer's or Owner's instructions; or

(c) from a breach of warranty or obligation by the Customer or arising from the negligence of the Customer or Owner.

7.2 Except to the extent caused by the Company's negligence, the Customer and Owner shall be liable for and shall defend, indemnify and hold harmless the Company in respect of all duties, taxes, imposts, levies, deposits and outlays whatsoever levied by any Authority and for all payments, fines, costs, expenses, loss and damage whatsoever incurred or sustained by the Company in connection therewith.

7.3 Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall defend, indemnify and hold harmless the Company for all liability, loss, damage, costs and expenses arising out of any other person relying on such advice or information.

7.4 The Customer shall be liable for the loss, damage, contamination, soiling, delay, detention or demurrage whether arising before, during and after the Carriage of property of: (a) the Company (including, but not limited to, Containers); (b) the Company's sub-contractors or agents; (c) independent contractors engaged by the Company — caused by the Customer or Owner or any person acting on their behalf, and will defend, indemnify and hold harmless the Company in respect of the same.

7.5 Instructions to collect payment on delivery in cash or otherwise are accepted by the Company on the condition that the Company will be liable for the exercise of reasonable diligence and care only. Unless express written instructions are received that the Goods are not to be delivered without payment, the Company accepts no liability if, upon delivery of the goods, payment is not made.

8. Subcontractors

8.1 The Customer undertakes that no claim will be made against any sub-contractor or agent of the Company which imposes or attempts to impose upon any of them any liability whatsoever in connection with the Goods. If any such claim should nevertheless be made, the Customer undertakes to indemnify the Company against all consequences thereof.

8.2 Without prejudice to Clause 8.1, every sub-contractor or agent of the Company shall have the benefit of all provisions herein as if such provisions were expressly for their benefit. In entering into this contract, the Company, to the extent of those provisions, does so not only on its behalf, but as agent and trustee for such sub-contractors and agents.

8.3 The Customer shall defend, indemnify and hold harmless the Company from and against all claims, costs and demands whatsoever and by whomsoever made or preferred, in excess of the liability of the Company under these Conditions.

8.4 Without prejudice to the generality of this Clause 8, the indemnity referred to in Clause 8.3 shall cover all claims, costs and demands arising from or in connection with the negligence of the Company, its sub-contractors and agents.

8.5 In this Clause, "sub-contractors" includes direct and indirect sub-contractors and their respective employees and agents.

9. Invoices and Charges

9.1 The Company is entitled to issue a tax invoice in respect of its Services. The Customer shall pay to the Company via direct credit, cheque, EFTPOS, cash or credit card. Any payment made by credit card will attract a surcharge for Visa/Mastercard of 1.45% and Amex of 2.5%, or as agreed. The invoiced amount is payable in accordance with the terms of the tax invoice and these Conditions without deduction or deferment on account of any claim, counterclaim or set-off.

9.2 When the Company is instructed to collect freight, duties, charges or other expenses from any person other than the Customer, the Customer: (a) shall remain responsible for these amounts; and (b) shall pay these amounts to the Company on demand where they have become due and not been paid by such other person.

9.3 On all accounts overdue to the Company, the Company shall be entitled without notice to charge default interest calculated at the rate of 4 per cent above the base interest rate of the Company's bank for the period from the due date until the date of payment in full.

9.4 The Customer shall be liable for and pay to the Company any additional costs or expenses incurred and for any loss or damage occasioned as a result of the Company relying upon the description and particulars provided by the Customer or by reason of any illegal, incorrect or insufficient marking, numbering or addressing of the Goods.

9.7 Unless otherwise stated, all charges quoted are exclusive of Goods and Services Tax (GST).

9.8 The Customer will pay all costs and commissions incurred by the Company or its solicitors, legal advisors, mercantile agents and any party acting on its behalf in the recovery of any unpaid account.

10. Liberties and Rights of the Company

10.1 Unless otherwise agreed in writing, the Company shall be entitled to enter into contracts on behalf of itself or the Customer and without notice to the Customer:

(a) for the carriage of Goods by any route, means or person;

(b) for the carriage of Goods of any description, whether containerised or not;

(c) for the storage, packing, transhipment, loading, unloading or handling of Goods by any person at any place;

(d) for the carriage or storage of Goods in containers or with other goods of whatever nature;

(e) for the performance of its own obligations, and to do such acts as the Company reasonably considers may be necessary or incidental to the performance of the Company's obligations.

10.2 The Company shall be entitled (without incurring any additional liability), but shall be under no obligation, to depart from the Customer's instructions in any respect if the Company considers there is good reason to do so in the Customer's interest.

10.3 The Company may at any time comply with the orders or recommendations given by any Authority. The responsibility and liability of the Company in respect of the Goods shall cease on the delivery or other disposition of the Goods in accordance with such orders or recommendations.

10.4 The Company shall be entitled (but under no obligation) at any time and from time to time to inspect the Goods and for this purpose to open or remove any Containers.

10.5 If at any time the Company reasonably considers that the carriage of the Goods should not be undertaken or continued, the Company shall be entitled to: (a) abandon the carriage or effect such additional Incidental Matters and incur such additional expense as may be reasonably necessary; and (b) be reimbursed by the Customer for the cost of all such additional Incidental Matters and expense.

10.6 If the Company (or any person whose services the Company makes use of) considers that the performance of the Company's obligations is likely to be affected by any hindrance, risk, delay, difficulty or disadvantage that cannot be avoided by reasonable endeavours, the Company may (upon giving written notice to the Customer or Owner) treat the performance of its obligations as terminated and may, at the Customer's expense, place the Goods at the Customer's or Owner's disposal at any place which the Company deems safe and convenient.

10.7 The written notice referred to in Clause 10.6 is not required where it is not reasonably possible to give such notice.

10.8 Where the Company exercises its rights under Clause 10.6, responsibility and liability in respect of the Goods shall thereupon cease absolutely.

10.9 Where the Company is entitled to call upon the Customer or Owner to take delivery of the Goods at a designated time and place and delivery is not taken, the Company shall be entitled to store the Goods in the open or under cover at the sole risk and expense of the Customer.

10.10 Notwithstanding Clauses 10.6 to 10.9, the Company shall be entitled (without obligation) to sell or dispose of: (a) all Goods which it considers cannot be delivered as instructed, upon giving 21 days written notice to the Customer; and (b) without notice, Goods which have perished, deteriorated or altered, or are in immediate prospect of doing so in a manner which has caused or may be reasonably expected to cause loss or damage.

10.11 Where the Company sells or disposes of Goods pursuant to Clause 10.10, the Customer shall be responsible for any costs and expenses of the sale or disposal.

10.12 The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to freight forwarders without notice to the Customer.

10.13 The Company shall have the right to enforce against the Owner and the Customer jointly and severally any liability of the Customer under these Conditions or to recover from them any sums which upon demand have not been paid.

10.14 The Company is committed to taking all steps, so far as is reasonably practicable, to ensure that any carriage of Goods is performed safely and in accordance with the Heavy Vehicle National Law Chain of Responsibility provisions. The Company shall not comply with any direction or instruction by the Customer that might contribute to a breach of the Heavy Vehicle National Law.

10.15 The Company will not, under any circumstances, be liable to the Customer or any other person for any loss or damage arising from any action or inaction reasonably undertaken in order to comply with the Heavy Vehicle National Law.

10.16 In the event of a breach of Chain of Responsibility provisions by the Customer, the Company may refuse to comply with a Customer direction or instruction or cease the provision of further Services to the Customer.

11. Security Interest

11.1 Special and General Lien: From the time the Company or agents receive the Goods into custody, the Company shall have a special and general lien on the Goods and a right to sell the Goods whether by public or private sale or auction without notice, for any unpaid amounts for freight, demurrage, container detention charges, duty, fines, penalties, salvage, average of any kind whatsoever and for any and all debts, charges, expenses or any other sums due from the Customer. The lien shall also cover all costs and expenses of exercising the lien, including legal and administration costs. The lien and rights granted by this Clause shall survive delivery of the Goods.

11.2 Continuing Security Interest: From the time the Company or agents receive the Goods into custody, the Goods and all of the Customer's present and future rights in relation to the Goods are subject to a continuing security interest in favour of the Company for the payment of all amounts due and owing.

11.3 Custody and Possession: The Company shall be deemed to have custody and possession of the Goods whether they are in the actual physical custody of the Company or of any subcontractors or agents. The Customer and the Company agree that the Company has possession of the Goods within the meaning of section 24 of the PPSA, even if the Goods are in the possession of the Company's subcontractors or agents.

11.4 Registration of Security Interest: The Customer acknowledges that the Company may, at the Customer's cost, register its security interest in the Goods on the Personal Property Securities Register established under the PPSA.

11.5 Provide Information: The Customer will immediately inform the Company if an Insolvency Event occurs. The Customer shall not change its name or other details without first notifying the Company in writing at least 14 days before such change takes effect.

11.6 Contracting Out and Waiver: (a) The Company need not give any notice to the Customer unless the notice is required by the PPSA and cannot be excluded. (b) The Customer and the Company agree pursuant to section 115 of the PPSA that Sections 125, 142 and 143 of the PPSA do not apply to this Agreement. (c) The Customer, pursuant to section 115 of the PPSA, waives its right to receive any notice or document from the Company under Sections 95, 121(4), 130, 135, 132(3)(d) and 132(4) of the PPSA.

11.7 Customer's Obligations: The Customer will not: (a) permit any other security interest to subsist in relation to the Goods which would rank ahead of the Company's interest; or (b) except in the normal course of business, sell, lease or dispose of the Goods.

11.8 Company's Rights: In addition to any rights under the PPSA, the Company shall have the right, as the Customer's agent, at any time while amounts remain outstanding, to enter into the premises where Goods are stored and remove them without being responsible for any damage caused. The Customer shall indemnify the Company for all costs, charges and expenses in repossessing the Goods.

11.9 Confidentiality: The Customer and the Company agree not to disclose information of the kind mentioned in Section 275(1) of the PPSA, except in circumstances required by Sections 275(7)(b) to (e) of the PPSA.

12. Containers

12.1 If a Container has not been packed or stuffed by the Company, the Company shall not be liable for loss of or damage to the contents or the Container if caused by:

(a) the manner in which the Container has been packed or stuffed;

(b) the unsuitability of the contents for carriage in Containers, unless the Company has approved the suitability;

(c) the unsuitability or defective condition of the Container, provided that where the Container has been supplied by or on behalf of the Company this paragraph shall only apply if the condition arose without negligence on the part of the Company or would have been apparent upon reasonable inspection; or

(d) the fact that the Container is not sealed at the commencement of the carriage, except where the Company has agreed to seal the Container.

12.2 The Customer shall defend, indemnify and hold harmless the Company against all liability, loss, damage, costs and expenses arising from the matters referred to in Clause 12.1.

12.3 Where the Company is instructed to provide a Container, in the absence of a written request to the contrary, the Company is not under an obligation to provide a Container of any particular type or quality.

12.4 The Customer agrees to indemnify the Company for all hire and other charges for the Customer's use of Containers provided by the Company, and for any costs incurred for the cleaning of Containers.

13. General Liability

13.1 Except where otherwise provided in these Conditions, the Company shall not be liable for any loss or damage whatsoever arising from:

(a) the act or omission of the Customer or Owner or any person acting on their behalf;

(b) compliance with instructions given to the Company by the Customer, Owner or any other person entitled to give them;

(c) insufficiency of packing or labelling, except where such service has been provided by the Company;

(d) handling, loading, stowage or unloading of the Goods by the Customer or Owner or any person acting on their behalf;

(e) inherent vice of the Goods;

(f) riots, civil commotions, strikes, lockouts, stoppage or restraint of labour;

(g) fire, flood, storm, explosion or theft;

(h) any Force Majeure Event; or

(i) any other cause which the Company could not avoid and the consequences of which it could not prevent by the exercise of reasonable diligence.

13.2 Subject to Clause 5.8, the Company shall not be liable for loss or damage howsoever caused (whether direct, indirect or consequential) to property other than the Goods themselves and shall not be liable for any pure economic loss or loss of profit, delay or deviation howsoever arising.

14. Limits of Liability

14.1 Except in so far as otherwise provided by these Conditions, the liability of the Company, howsoever arising, shall not exceed:

(a) in respect of all claims other than those subject to paragraph (c), whichever is the lesser of: (i) the value of the Goods; or (ii) the equivalent of US$2.00 per gross kilogram (the exchange rate being the rate as at the date of delivery), of the Goods lost, damaged, misdirected, misdelivered or in respect of which a claim arises;

(c) in respect of claims for delay where not excluded by these Conditions, the amount of the Company's charges in respect of the Goods delayed.

14.2 The limitation of liability referred to in Clause 14.1 shall apply notwithstanding that the cause of the loss or damage is unexplained.

14.3 If agreed in writing prior to receipt of the Goods, the Company may accept liability in excess of the limits set out in these Conditions upon the Customer agreeing to pay the Company's additional charges for accepting such increased liability.

14.4 The value of the Goods shall be calculated by reference to the invoice value of the Goods plus freight and insurance if paid.

14.5 If there is no invoice value, the value shall be calculated by reference to the value at the place and time when they were delivered or should have been delivered. The value shall be fixed according to the current market price, or, if there is no commodity exchange price or current market price, by reference to the normal value of goods of the same kind and quality.

14.6 Unless agreed in writing prior to receipt, the Company will not accept or deal with bullion, coin, precious stones, jewellery, antiques, works of art or other valuable Goods. Should the Customer deliver any such Goods without prior written agreement, the Company shall be under no liability whatsoever for or in connection with such Goods.

14.7 The liability of the Company arising out of any one incident for breach of any right or guarantee the Customer may have under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law, or comparable legislation, is limited to any of the following as determined by the Company: (a) the supplying of the services again; (b) the payment of the cost of having the services supplied again; or (c) the value of the Goods at the time received by the Company — whichever is lower.

15. Notice of Loss, Time Bar

15.1 The Company shall be discharged of all liability unless:

(a) notice of any claim is received by the Company or its agent in writing within 14 days after the applicable date specified in Clause 15.2, or within a reasonable time after that date if the Customer proves that it was impossible to so notify; and

(b) suit is brought in the proper forum and written notice thereof received by the Company within 9 months after the applicable date specified in Clause 15.2.

15.2 For the purposes of Clause 15.1, the applicable dates are: (a) in the case of loss or damage to Goods, the date of delivery of the Goods; (b) in the case of delay or non-delivery, the date that the Goods should have been delivered; (c) in any other case, the event giving rise to the claim.

16. General Average

16.1 The Customer shall defend, indemnify and hold harmless the Company in respect of any claims of a General Average nature, including any claims or demands for General Average security which may be made on the Company, and the Customer shall forthwith provide such security as may be required by the Company.

17. Miscellaneous

17.1 Notice: Any notice served by post shall be deemed to have been given on the third day following the day on which it was posted to the address last known to the Company.

17.2 Defences and Limits of Liability: The defences and limits of liability provided in these Conditions shall apply in any action against the Company whether founded in contract or in tort or howsoever otherwise founded.

17.3 Legislation: (a) If these Conditions are held to be subject to the laws of the Commonwealth of Australia or of any particular State or Territory then these Conditions shall continue to apply and shall be void only to the extent that they are inconsistent with or repugnant to those laws. Nothing in these Conditions is intended to contract out of any applicable provisions of the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law, except to the extent permitted by those Acts. (b) If any other legislation is compulsorily applicable, these Conditions shall be read as subject to such legislation and nothing herein shall be construed as a surrender by the Company of any of its rights or immunities.

17.4 Headings: Headings of clauses or groups of clauses in these Conditions are for indicative purposes only.

18. Governing Law and Jurisdiction

18.1 These Conditions and any claim or dispute arising out of or in connection with the Services of the Company shall be subject to the law of the State or Territory of Australia in which the Company has its principal place of business, and any such claim or dispute shall be determined by the Courts of that State or Territory and no other Court.

Contact

If you have questions about these Terms & Conditions, please contact us:

CITO Logistics Pty Ltd
22 Sara Grove, Tottenham VIC 3012
Phone: (03) 9314 0928
Email: quotes@citotransport.com.au

CITO Logistics

Precision delivered. Australia's trusted logistics
partner for over 21 years.

(03) 9314 0928 quotes@citotransport.com.au

SERVICES

  • Transport
  • Import & Export
  • Warehousing
  • Project Logistics

COMPANY

  • About
  • Technology & Coverage
  • Contact

CLIENT PORTALS

  • Book Delivery
  • Timeslot Booking
  • Container Status

THE CITO GROUP

CITO Logistics Pty Limited

ABN 25 691 328 873

CITO Warehousing & Distribution (Vic) Pty Limited

ABN 11 686 357 862

CITO Transport Pty Ltd

ABN 25 122 523 200

© 2026 CITO Logistics. All rights reserved.

Privacy Terms